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CHANGE MANAGEMENT
Loftin Management Consulting, Inc. can analyze and
document what a planned investment in a change management project can provide and the
projected return on investment by --
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Facilitating the business need and
performance expectations for a change management project;
- Assessing the
project risks, including the cost and probability of success or
failure;
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Estimating the cost of the project, including the combined cost
of the current/on-going operations;
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Evaluating the capacity of the organization to carry
the project to success; and
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Documenting the project milestones and
operational targets for the organization and individual contributors.
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LMC, Inc. also provides
Strategic Planning and
Program Marketing Services.
Key Benefits
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Developing functional knowledge and expertise to improve
customer service and business performance |
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Identifying the
project leader, champion and major stakeholders, and communicating them
throughout the organization |
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Establishing the goals, objectives and agendas, and
communicating the impact to the organization if the project isn't successfully delivered |
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Communicating the core competencies and supporting
infrastructure that are needed to launch a successful project |
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Feeling comfortable supporting remotely managed teams by
using groupware applications to keep members abreast of changing goals, initiatives and
deliverables |
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Determining how to make current processes more effective
by using process maps and gap analysis |
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Enhancing customer loyalty by creating effective
communication channels to support, development and sales staff |
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Cutting operations' costs and improving business processes
with information technology implementations |
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Creating and executing a project plan on schedule and within
the requested budget |
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Shortening the product development time-to-market by
developing E-Business products |
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Cutting product fulfillment costs by using new media
delivery mechanisms such as moving from print to Internet delivery |
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Cutting customer support costs by enabling customers and
subscribers to automatically renew subscriptions via the Internet |
Client Referral
Operational
Assessments
Our assessments include process measurement, technology assessments,
leadership assessment, skills assessment, and performance measurement
that include balance scorecards, communication planning, and
organization diagnostics.
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Project
Management
We have coached and program managed cross-functional teams to develop
and market software applications, messaging services, and information
services for corporations and small businesses. We have implemented
project management procedures that have resulted in cutting eBusiness,
web site, and portal introduction timetables and increasing employee
productivity.
Our experienced project managers plan, execute, control, and budget
any project, regardless of size. We customize our approach for the
appropriate audience. We use timelines, Gantt and PERT charts,
Microsoft Project, and other project management tools to effectively
manage and communicate the progress of projects.
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Business Process Improvement (BPI)
Our BPI services improve the operations in single processes or limited
segments within a business. Typically BPI is used to improve
performance in specific areas of operation without the radical change
that business process reengineering might offer. We can provide
objective and efficient reviews of organizational effectiveness that
pinpoint areas of strength and weakness. We provide realistic
organizational, training, and coaching goals that will lead to process
improvements. Our improvement recommendations are creative solutions
that streamline and reinvent workflow processes to help an
organization optimize the talents of people and use of resources
effectively.
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Performance Measurements
We develop management tools and measures of effectiveness for
assessing and managing organizational, functional, and individual
performance. We help our clients develop meaningful and replicable
metrics in areas such as internal process management, product
introductions, and customer satisfaction.
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Curriculum Development
We develop content for training sessions, workshops, and presentations
that motivate employees to grow their functional expertise, achieve
business goals, and/or improve customer satisfaction.
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Training Delivery
Our training services are focused on providing the best motivators for
adult learning and implementing effective change
management practices in organization. We facilitate the investment in
an organization's human capital through meaningful, structured, and
blended training programs. Further, we use group training and
interaction to help personnel understand the importance of their
individual contribution to the success (or failure) of the
organization. We help team members develop insights and skills to
understand the significance of accountability. Our training
courses incorporate the use of materials that stimulate participation
and increase retention. We stress alignment to
goals and objectives, relevance to the organization, pre- and
post-assessments, interactivity, and a fun and challenging learning
environment.
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Copyright © 2011
Loftin Management Consulting, Inc.
All Rights Reserved.
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